TERMS OF SERVICE
Welcome to VelmorianBridge.
These Terms of Service (“Terms”) govern your access to and use of the VelmorianBridge website, products, and services operated by Gijomo Pte Ltd (“VelmorianBridge”, “we”, “our”, or “us”).
By accessing or using our platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the platform.
- About VelmorianBridge
VelmorianBridge is a digital gaming platform operated by Gijomo Pte Ltd.
The platform enables customers to purchase and access gaming-related digital products and services, including:
- Game top-ups
- Game credits
- Gaming subscriptions
- In-game content
- Digital gaming products and services
All products offered on the platform are intended solely for personal entertainment use.
- Eligibility
By using VelmorianBridge, you confirm that you have the legal capacity to enter into a binding agreement under applicable laws.
If you are below the age required in your jurisdiction to enter into a contract, you should obtain consent from a parent or legal guardian before using our services.
- Customer Information
Certain products may require information such as:
- Game User ID
- Character ID
- Server information
- Region information
- Platform details
Customers are solely responsible for ensuring that all information submitted during checkout is accurate, complete, and up to date.
VelmorianBridge shall not be responsible for delays, failed deliveries, fulfillment issues, or losses resulting from incorrect information provided during the ordering process.
- Product Availability
All products and services displayed on the platform are subject to availability.
VelmorianBridge reserves the right to update, modify, replace, suspend, limit, or discontinue products, pricing, promotions, or services at any time without prior notice.
In the event of pricing discrepancies, technical issues, publisher changes, inventory limitations, or system errors, VelmorianBridge reserves the right to adjust, decline, or cancel any order and provide an appropriate resolution where applicable.
- Orders and Payments
Orders are processed after successful payment completion.
By placing an order, you confirm that all information provided during checkout is accurate and complete.
Prices displayed on the platform are shown in the applicable currency available at checkout.
VelmorianBridge reserves the right to decline, cancel, or limit orders where fulfillment is not reasonably possible or where order information is incomplete or inaccurate.
- Digital Products
All products available through VelmorianBridge are delivered in digital form.
No physical products are sold or shipped through the platform.
Product descriptions, availability, pricing, and delivery methods may vary depending on the relevant game, publisher, platform, or service provider.
- Digital Delivery
Most products are delivered electronically after successful order processing.
Delivery times may vary depending on:
- Publisher availability
- Platform maintenance
- Service availability
- Network conditions
- System performance
While VelmorianBridge strives to process orders promptly, delivery times are estimates only and are not guaranteed.
VelmorianBridge shall not be liable for delays arising from third-party publishers, game operators, platform providers, maintenance activities, or circumstances beyond our reasonable control.
- Refunds and Cancellations
Due to the nature of digital products, orders that have been successfully delivered, activated, redeemed, accessed, or credited are generally not eligible for cancellation, return, exchange, or refund.
If an order cannot be fulfilled or delivered, customers may contact our support team for assistance.
Where appropriate and approved, refunds may be processed to the original payment method used for the purchase.
VelmorianBridge reserves the right to determine refund eligibility based on order status, delivery records, and applicable circumstances.
Please refer to our Refund Policy for further details.
- Platform Usage
Users agree not to:
- Use the platform in violation of applicable laws or regulations;
- Interfere with the operation, availability, or security of the platform;
- Attempt to gain unauthorized access to any part of the platform;
- Use automated systems or tools that may adversely affect platform performance;
- Engage in activities that negatively impact other users or services.
VelmorianBridge reserves the right to take reasonable measures to maintain platform integrity, security, and service quality.
- Third-Party Games and Services
VelmorianBridge provides access to products and services relating to various gaming platforms and publishers.
Unless expressly stated otherwise, VelmorianBridge operates independently and is not affiliated with, endorsed by, sponsored by, or associated with any game publisher, developer, platform owner, or trademark holder.
All trademarks, logos, game titles, and related intellectual property belong to their respective owners.
- Intellectual Property
All content available on VelmorianBridge, including but not limited to text, graphics, images, designs, logos, software, website layouts, branding elements, and digital materials, is owned by or licensed to Gijomo Pte Ltd and protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, republished, or otherwise used without prior written permission.
- Disclaimer
VelmorianBridge provides its services on an “as available” and “as provided” basis.
While we strive to maintain accurate information and reliable services, we do not guarantee uninterrupted access to the platform or continuous availability of any specific product, service, game, or publisher.
To the fullest extent permitted by law, all warranties, representations, and conditions not expressly stated in these Terms are excluded.
- Limitation of Liability
To the fullest extent permitted by applicable law, Gijomo Pte Ltd, its directors, officers, employees, affiliates, partners, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of the platform or its services.
This includes, without limitation:
- Loss of data
- Loss of game progress
- Loss of access to gaming accounts
- Service interruptions
- Publisher-related issues
- Delayed deliveries
- Technical failures
Any liability relating to a specific order shall not exceed the amount paid by the customer for that order.
- Indemnification
You agree to indemnify, defend, and hold harmless Gijomo Pte Ltd, VelmorianBridge, its directors, officers, employees, affiliates, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses arising from:
- Your use of the platform;
- Your breach of these Terms;
- Information provided by you;
- Violation of any applicable laws or third-party rights.
- Changes to These Terms
We may update these Terms from time to time to reflect operational, legal, or service-related changes.
Any updates will be published on this page and become effective upon publication unless otherwise stated.
Continued use of the platform after updates are published constitutes acceptance of the revised Terms.
- Privacy
Your use of VelmorianBridge is also governed by our Privacy Policy, which explains how personal information is collected, used, stored, and protected.
- Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore.
Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
- Contact Us
Gijomo Pte Ltd
Operating Brand: VelmorianBridge
Email: cs@velmorianbridge.com
For questions regarding these Terms, products, services, or orders, please contact our support team and we will be happy to assist.
By continuing to access or use VelmorianBridge, you acknowledge that you have read, understood, and agreed to these Terms of Service.
